My time at serpe&sons was a great time and workers were great I will come back all the time
We have been using Series for over 30 years. Today's experience was VERY disappointing. I ordered a cake a week ago. It was supposed to have a Harley emblem and happy birthday message. The logo itself didn't look bad, but it was lopsided and completely off centered on the cake.... and they spelled the name wrong. When i complained they said I didn't have to take the cake if I didn't like it. I had an hour until the party!! I was forced to take an ugly cake with a misspelled name, and had to pay nearly 50 bucks for it. Very disappointing! Their standards have clearly been lowered.
Alway get my rolls and desserts for Christmas here. After this year, I will go elsewhere. My order which was placed 3 weeks in advance was MIA. When I opened the bags of rolls, most were scorched on the top from being baked too long. Also they were not all the small size that I ordered. I ended up with cookies that probably were from someone else's order and not at all what I ordered.
Great rolls and a friendly staff. Picking up rolls there on Christmas Eve is a family tradition.
Cannoli excellence transcends lousy customer service. Delicious.
Serpe Sons Bakery is a US Bakery based in Elsmere, Delaware. Serpe Sons Bakery is located at 1411 Kirkwood Hwy, Elsmere, DE 19805, USA.
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